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Awaiting Order Arrival

How can I track my order status?

You can track your order status by logging into your Tech Daddy account and visiting the "My Orders" section. You'll find real-time updates on your order's shipping progress, including estimated delivery time.

How long will it take for my order to arrive?

Delivery time depends on your location and the shipping method selected at checkout. Generally, orders take 3-7 business days to arrive. You can view the estimated delivery date during checkout or in the order confirmation email.

I’ve been waiting longer than expected for my order. What should I do?

If your order has exceeded the expected delivery time, please reach out to our customer support team with your order number. We will investigate and provide an update on your order’s status.

Can I change my delivery address after placing an order?

Once an order is placed, the delivery address cannot be changed if it is already in processing or shipped. Please double-check your shipping details before confirming your order.

Ordering & Payment

What payment methods do you accept?

We accept Upi Only.

Can I use a discount code or coupon on my order?

Yes! If you have a valid discount code, simply enter it at checkout to apply the discount to your order total. Make sure to check the expiry date and terms of the offer.

Do you offer installment payment options?

Yes, we offer financing options through EMI, allowing you to split your payments into manageable installments.

How do I cancel my order?

You can cancel your order if it has not yet been processed or shipped. To cancel, visit the "My Orders" section on your account or contact our customer service team as soon as possible.

After sales

How do I activate my new device?

For most devices, activation is simple. Follow the instructions provided in your device’s manual or visit our support page for step-by-step guides on setting up your device.

Do you offer any warranty on products?

Yes, all our products come with a manufacturer warranty, typically ranging from 1 to 2 years depending on the device. Please check the product page for specific warranty details.

Can I return my device if I’m not satisfied with it?

Yes, we offer a 30-day return policy on most products, as long as the item is unused and in its original packaging. Please refer to our return policy for more details.

How do I contact customer support for technical assistance?

You can contact our customer support team through email, live chat, or by calling our toll-free number. We’ll be happy to assist you with any technical issues or questions.

Refund

How do I request a refund?

To request a refund, simply visit the "My Orders" section on your account or contact our customer service team with your order number. Refunds are typically processed within 7-10 business days.

Will I be refunded the full amount?

If you return a product in line with our return policy, you will receive a full refund minus any shipping costs. Restocking fees may apply for opened or used items.

I haven't received my refund yet, what should I do?

If you haven’t received your refund within the expected timeframe, please contact our customer support team with your order details. We’ll investigate the issue and ensure your refund is processed.

Can I get a refund if the item is on sale?

Yes, sale items are eligible for refunds as long as they meet the conditions outlined in our return policy. Please ensure the item is in its original condition and packaging.